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About Us

Family Owned & Operated

As a family-owned hardware store, we hold our clientele in the highest regard, and when you step into our stores, you become part of our extended family. Our dedicated and knowledgeable staff is the backbone of our operation, as they have received extensive training in all our departments. They are here to assist you with your needs, ensuring that you find the solutions to your problems quickly and efficiently.

We've Got It

Extensive Product Inventory

What sets us apart from the average big box stores is our extensive product inventory. We take pride in stocking a wider range of products, ensuring that you have access to a comprehensive selection of tools, equipment, and materials for your projects. This means you won’t have to waste time searching multiple stores for what you need; it’s all right here under one roof.

Commercial Division

For our business customers, we have a robust commercial division designed to streamline the ordering process. We understand that efficiency is crucial for your business, and we’re dedicated to making the procurement of your essential products as fast and hassle-free as possible.

In-Store Pickup

For your convenience, we offer online ordering with in-store pickup, allowing you to place orders from the comfort of your home or office and then pick them up at our store. This way, you can get in, get what you need, and get on with your day without any unnecessary delays. We are committed to providing you with a seamless and efficient shopping experience, whether you’re tackling a home project or managing the needs of your business. Thank you for being a part of our extended family at Thacker Ace Hardware.

0 + Years
0 Locations

Word on the Street

Excellent
Based on 512 reviews
John Harris
John Harris
2024-04-15
My go to place to find what I need
B “B B” B
B “B B” B
2024-03-20
I have always loved Thacker Ace on Crater Rd. So naturally when I was ready to purchase a home defense weapon I went to where I knew I would get the help I needed, friendly faces, helpful staff, and advice... even though the prices are higher. Shawn is the young man that works the weapons counter. He was very nice, all smiles, attentive to my needs, UNTIL after I purchased the weapon he tells me he have no ammo for the 380, but gave me a site to order online that were double the price of what Thacker sells, plus that company claimed to always be out of ammo as well.So I go back to Shawn ask if he could help me out getting the ammo I needed, sure he says, since you bought your weapon here I will call you when they come in, It's been a year, Come on now!!! and when I would visit the store for other things I would always check with him and he always would say the same thing and take my number for the 5th time.....NOW I know you never intended to get me the ammo and when I go into the store he would turn his head and walk away, just disappear. Didn't want to handle it like this..but what's a gal to do??? Update: I am happy to say this whole ugly issue has been corrected beautifully. Thackers is holding up the excellent customer service we are accustomed to, And I appreciate it and everyone for making it right.
David Privette
David Privette
2024-03-20
Propane refill, always quick and speedy service. I have enjoyed going to Thacker for years they have amazing customer service when you compare the big box stores, and Thacker always wins hands down...
Darryn Vinson
Darryn Vinson
2024-03-18
Great local small business with hard to find Hardware...
Steve Dillon (MtLifeIsBetter)
Steve Dillon (MtLifeIsBetter)
2024-03-16
New to the area so I stopped by to see what Ace Hardware stocked. Very clean and organized plus convenient. All the staff were knowledgeable. Glad the store is close in proximity to the area so I don't have to travel to Colonial Heights or Chester to shop.
Cari Meston
Cari Meston
2024-02-07
I get my propane tanks filled here and they are very nice people. They are there quickly and go in the order of who got there first.
daniel nunez
daniel nunez
2024-01-28
Excellent place..they even have shotgun toilet plungers.,🤣
John Dorsey
John Dorsey
2024-01-18
Awesome customer service and always vary polite and helpful