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Thacker Ace, The Family Place!

From Mops to Glocks in Colonial Heights & Petersburg Virginia

Who We Are

Community Hardware Store

Thacker Ace Hardware isn’t just a store; it’s a family. With our deep roots in Petersburg and our newfound presence in Colonial Heights, we’re uniting two communities under one banner of exceptional service and community support. Whether you’re in Petersburg or Colonial Heights, you can count on the Thacker family to be there for all your hardware needs.

Departments

Lawn & Garden

Grills & Smokers

Paint & Supplies

Heating & Cooling

Lighting & Electrical

Plumbing Supplies

Spring Lawn

Make Your Neighbors Jealous

Get Your Grill On

Outdoor Cooking at It's Finest

At Thacker Ace Hardware, discover grills and smokers that blend durability with precision, turning every meal into a culinary masterpiece. Our selection ensures flawless grilling and smoking, making every gathering memorable.

Frequently Asked Questions

Our commitment to serving our customers goes beyond our physical stores. That’s why we’ve created this FAQ section to always be there, providing answers to your questions and helping you make the most of your shopping experience.

Necessary Fall Checklist Items

Colonial Heights is open Monday through Saturday from 8:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Petersburg is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 5:00 PM.

Yes, we offer online ordering through our website, and you can choose to pick up your items conveniently through our curbside pickup service.

Yes, you can return products purchased at either of our locations to the other store as long as you have your receipt and it meets our return policy guidelines.

Yes, we have a loyalty program that offers exclusive discounts, promotions, and rewards for our valued customers. You can sign up in-store or online.

Absolutely! We offer special orders for products that we don’t currently have in stock. Our staff can assist you in placing these orders.
Yes, we offer delivery services for larger items. Please contact our stores for more information on delivery options, including fees and scheduling.

Word on the Street

Excellent
Based on 515 reviews
John Harris
John Harris
2024-04-15
My go to place to find what I need
B “B B” B
B “B B” B
2024-03-20
I have always loved Thacker Ace on Crater Rd. So naturally when I was ready to purchase a home defense weapon I went to where I knew I would get the help I needed, friendly faces, helpful staff, and advice... even though the prices are higher. Shawn is the young man that works the weapons counter. He was very nice, all smiles, attentive to my needs, UNTIL after I purchased the weapon he tells me he have no ammo for the 380, but gave me a site to order online that were double the price of what Thacker sells, plus that company claimed to always be out of ammo as well.So I go back to Shawn ask if he could help me out getting the ammo I needed, sure he says, since you bought your weapon here I will call you when they come in, It's been a year, Come on now!!! and when I would visit the store for other things I would always check with him and he always would say the same thing and take my number for the 5th time.....NOW I know you never intended to get me the ammo and when I go into the store he would turn his head and walk away, just disappear. Didn't want to handle it like this..but what's a gal to do??? Update: I am happy to say this whole ugly issue has been corrected beautifully. Thackers is holding up the excellent customer service we are accustomed to, And I appreciate it and everyone for making it right.
David Privette
David Privette
2024-03-20
Propane refill, always quick and speedy service. I have enjoyed going to Thacker for years they have amazing customer service when you compare the big box stores, and Thacker always wins hands down...
Darryn Vinson
Darryn Vinson
2024-03-18
Great local small business with hard to find Hardware...